We ship to all over Brazil via post office, by PAC or SEDEX. The freight is at the customer's expense and will be charged according to the delivery service chosen. This calculation is performed automatically at checkout in our online store.

Because it is a handcrafted production, shipping the products takes on average 5-7 business days to be posted at the post office, after confirmation of your order. But you may be lucky enough to receive your order much faster;) The important thing is that it is being prepared with all the love and magic for you! Estimated lead time for each service: PAC (5-15 business days) Lead time may vary depending on your region. SEDEX (2-5 business days) The timeframe may differ depending on your region. * Once KAWA has sent the order to the Post Office, delays in product delivery due to strikes or other factors by the Post Office are not our responsibility.

We track all orders from the moment they leave our studio. If your item does not arrive on time, let us know and we will locate it for you. Allegedly lost products are reimbursed to the customer by the responsibility of the contracted company (ie the Post Office).